Refund policy
Return & Refund Policy
At InvitesForYou, each order is custom-made and uniquely designed for you. Because of the personalized nature of our products, we have the following policy in place:
Custom Orders
All invitations and printed materials are made to order based on your approved design.
For this reason, all sales are final and non-refundable once production has begun.
By approving your design proof and completing payment, you confirm that all details (text, colors, spelling, and layout) are correct.
Changes & Cancellations
If you need to make changes to your order, please contact us as soon as possible after placing your order.
- Changes may be possible before production begins
- Once printing or processing has started, changes or cancellations cannot be guaranteed
Damaged or Incorrect Orders
We want you to love your invitations. If your order arrives:
- Damaged
- Defective
- Incorrect (not matching your approved design)
Please contact us within 3 days of delivery with photos of the issue.
If approved, we will:
- Offer a replacement, or
- Provide a resolution based on the issue
Order Responsibility
Customers are responsible for:
- Reviewing and approving all proofs carefully
- Ensuring all personalization details are correct before final approval
We are not responsible for errors that were approved in the final proof.
Shipping Issues
Once your order has been shipped, we are not responsible for:
- Delays caused by shipping carriers
- Lost or stolen packages
However, we will always do our best to assist you in resolving any shipping-related issues.